Click here to make a payment
Customer Service Inquiries
Email questions to our Customer Service Department at
Talk to a Customer Service Representative at
Our Customer Service Department is available Monday through Friday from 8:30 AM to 5:30 PM and
Saturday from 9:00 AM to 12:00 PM (CST).
Send general correspondence to:
PO Box 720997
Dallas, TX 75247-0997
Paying Your Bill
Pay Online (registration is required)
Pay by Phone-our telephone automated payment system is available 24 hours a day 7 days a week. Call
Payments may be processed using a visa or mastercard only
Pay in person at a
Money orders and cashier’s checks can be mailed to the below address. Personal checks are not accepted at this time.
P. O. Box 720997
Dallas, TX 75372-0997
Online Account Access
Log into your
to view bill summaries, make online payments, and manage your account settings.
In Case of an Outage
If you experience a power outage, please contact your local Transmission and Distribution Service Provider:
Center Point Energy